There is no better experience than the freedom of flight
Are children allowed to fly?
Yes. There is no age limit. However a child over 2 years of age will need to sit in their own seat.
What if I am flying alone? (single seat)
A minimum of two passengers is required for all flights.
Is there a special for kids?
We can offer a child who is younger than 8 years old half price if there are 2 full paying adults.
What time do I need to arrive?
You will need to arrive 40 minutes before take-off at our office in Maun.

Transfer guests arriving from international or domestic flights will be met in the airport by a MDH representative.
How long will the flight be?
We offer a variety of scenic flight packages depending on the length of flight you wish to experience. Transfer flight times are dependent from lodge to lodge.
What helicopter will I fly in?
We operate 3 different types of helicopters. If you are 1 – 3 people you will likely fly in a Robinson R44 helicopter offering great views. When you are 4 - 6 passengers you will fly in an Airbus AS350 or H130, accommodating 1 - 2 in the front and 3 - 4 in the back.
Is there a weight limitation for helicopters?
All helicopters have weight limitations, for either seat or combined weight and it is very important for us to know the weights of all passengers in the case where you might believe that you will be on the heavy side.
Will we be alone in the helicopter?
Activities are booked with a minimum of two passengers and there would not be sharing of groups. Lodge transfers may be combined with other passengers.
What happens if the weather means we can't fly?
It is always best to call first before you come for your flight if the weather is not looking ideal. We will be able to make an accurate decision on the day if flights will proceed as per normal or if we will change routes or reschedule your flight. In the case where we cannot reschedule your flight and cannot fly you at all we will refund your money 100%.
How can we pay?
The best way to pay is by making your booking online and paying by card through our online payment portal. This way your flight is secure you do not have to worry about cards not working on the day or carrying around a large amount of cash.
What should we bring?
Money, money, money – we will try and sell you everything from Oakley sunglasses, custom jackets and t-Shirts to photo packages we have on offer. Remember to bring your camera and have a fresh set of batteries on hand with an extra memory card if you love taking pictures.
What should we wear?
If you are serious about taking pictures, wear dark clothes as these will reflect less off the windows. The temperature inside the helicopter is very similar to that on the outside. The temperature will only drop by 1-2°C the higher we go and a jacket is not always needed.
Can you arrange for transfers form our hotel?
Not by helicopter, but we do offer complimentary collection service from lodges/hotels based in Maun. Contact us by email at reservations@maunhelicopters.com or on 0026776440231 to make arrangements.
What is your cancellation policy?
If you cancel within 48 hours of the flight, there is a 50% cancellation fee and if you cancel within 24 hours, there is a 100% cancellation fee.
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